RIIWHS204D Work safely at heights


Award issued - RIIWHS204D Work safely at heights

It is recommended this unit be reviewed every 24 months in line with industry standards. Locate the most current training package at training.gov.au

Our obligation to you

We are required to provide clear evidence to enable you to decide if this course is suitable for you. This course teaches the skills and knowledge required to work safely at heights in the Resources and Infrastructure industries. It is appropriate for those working in operational roles where they are required to perform work at heights.

Allens Training Pty Ltd RTO 90909 is responsible for the quality of the training and assessment and will be issuing the statement of attainment for this unit even if the training is provided by an authorised third party.

Choosing a training or education provider

The Australian Skills Quality Authority (ASQA) has developed a fact sheet to allow you to be fully informed about your decision to enroll in a course of study. We recommend reading this information prior to enrolling.  It is available by clicking here.

Entry requirements

An individual undertaking this course will need to demonstrate the following to be eligible for entry:

Sufficient English language, literacy, numeracy and visual interpretation skills to successfully complete this course.

Personal safety equipment must be provided by the student and worn during training.

Are there physical requirements for this course?

It is important to note that there are physical standards which relate to the level of performance required when undertaking accredited training.

There can be no exceptions to these Australian Government requirements that are clearly written into the Training Package.

Therefore, students who are unable to satisfy the physical requirements of the course cannot be deemed competent or issued with a statement of attainment, even if the qualification is a necessary part of their employment conditions.

Student cohort (types of students)

Allens Training Pty Ltd is required to determine the amount of training they provide to each student, with regard to the existing skills, knowledge and experience of the student.

This is achieved by identifying the cohort category or the student undertaking the proposed training and also the mode/s of delivery being provided.

Skill levels will vary in relation to the type of student or ‘cohort’.  Allens training have identified two (2) different types of cohorts as listed below. 

1. Students new to the training

2. Students with previous training and/or experience similar to this course

The type of student who would typically be undertaking this training would be individuals who are required to complete harnessed based work at heights and may work in the following environments:

Civil construction


Coal and metalliferous mining


Extractive Industries

Manufacture industries

Transport and Logistics


Emergency Rescue Team members (ERT)

Rescue officers

Public who require competency to perform a specific role

Course type and delivery method

Amount of training and the AQF volume of learning

The AQF Volume of Learning describes how long a student, who does not hold any competencies identified in the qualification, would normally take to develop all of the required skills and knowledge at that qualification level. The amount of training comprises the formal learning activities that are provided to a student to enable them to meet the requirements of each training product and gain the skills and knowledge specified in the relevant training product.

It is acknowledged that the duration and amount of training for this strategy has been developed by consulting with industry; considering legislative requirements; identifying the scheduled daily tasks completed by a typical student; consulting with employers with regards having access to the students for the purposes of delivering training and assessment; identifying workplace training requirements; and analysing the existing knowledge and skills including previous experience and prior formal or informal training completed by the students who are undertaking training.

Students new to training

Where the student cohort consists of new entrants or inexperienced workers, we ensure that we give them the opportunity to fully absorb the required knowledge and to develop skills over time in the different contexts they would experience in the workplace.

This may require a longer time-frame than for those students with significant training/industry experience.

Students with previous training and/or experience

It is recognised that some individuals may have current experience in the industry and may demonstrate the skills required.  Whilst this can be taken into account, the session will be conducted to suit all students as one may have experiences that others may not have and may require additional time to complete all tasks.  Therefore, for this course, the course duration is expected to be the same for each student cohort.

Exceptions for duration of the course

Course durations are reflective of group sizes of between 4 and 15 students. If there are less students in a group, you may find course duration reduced by a maximum of 10%. If a class size exceeds 15 students, it may therefore also be necessary to increase course duration depending on the number of students.

Pre-course study

There is no pre-course study for the course.

Student written agreement

If you are completing this course, please download the student agreement to ensure that you are aware of your rights and obligations.  You can access the student written agreement by clicking here.

Pre-requisite requirements

There are no prerequisite, entry, work-placement, licensing or certification requirements for this course.

Course locations and contact details for your course   

The course can be located at trainingdesk.com.au and the partners contact details are also located in their booking portal.

Unique Student Identifier (USI)      

Completing any vocational education course in Australia, it is a requirement for you to obtain and supply a USI. This is obtainable from usi.gov.au if a USI is not supplied and verified with usi.gov.au a certificate cannot be issued to you.

If you are under 18 years of age

It is a requirement that parental/guardian consent is obtained for students under the age of 18 to be able to participate in a course.  The form for this can be found here.

Course fees

This course may be delivered by way of partnership arrangements with your local trainer. The course fee will be paid direct to the trainer (the partner organisation). This course is usually arranged by the employer of a workgroup and the employer can be invoiced for the training. If the employer does not arrange the training, or the employer does not agree to fund the training, training fees must be paid by the individual student direct to the trainer.

All partners of Allens Training Pty Ltd will be required to meet minimum resource and facility requirements and course fees are available at the time of enrolment. Course fees will be communicated to you prior to enrolment.

Funding and work placement arrangements       

There is no funding or work placements associated with this course.

Resources that will be available for this course  

The following specialised equipment will be made available for the use of the Trainer/Assessor (if required) depending on the assessment environment and individual workplace.

Manuals and forms:   

• Copy of WHS Regulation

• Copy of the Code of Practice (library resources only)

• Copy of the Australian Standard AS 1891.1,2,3 and 4 – (library resource only)

• Risk assessment form

Presentation equipment:        

• Computer, white board, projector etc.

Height safety equipment:       

• Fall protection and associated equipment

• Extension ladder

• Horizontal lifeline with shackles and turnbuckle

• Vertical lifeline

• Harness, adjustable lanyard, sling, triple action karabiner

• Rope, slings, lanyards

• Pulley system

• Anchor straps

• Shock Absorber

• Safety lines

• Clamps

• Pulleys – single and double

• Damaged equipment for training purpose

Student support

Upon enrolment, we will give you an opportunity to provide information to us in relation to any LLN support you may need to successfully complete this course. There is also the opportunity to provide details and communicate any special needs or support requirements you may have. 

We provide equitable access to all required educational and support services, so that no student is disadvantaged to be able to enroll into this course regardless of their mode of study or location. Students can organise to meet with their trainer on a one-to-one basis for additional support, plus email and phone contact.   Assistance can be sought from our student support officer at Allens Training Pty Ltd by phoning 1300 559 064.

What does competency-based training mean?   

A competency-based training environment is centered on demonstrated competence against industry-defined standards of performance. Competency-based training is the concept that individuals learn at different rates as well as through different modes and different environments and that the skills and knowledge that a student has acquired previously are able to be formally recognised.


Theory assessment:  

You will be assessed on:

Names and functions of equipment, components and materials

Comply with equipment manufacturer’s instructions and specifications

Safe shifting and handling of tools and materials

Adhering to statutory and regulatory authority requirements

The nature of work undertaken at heights

Complying with heights safety systems

The processes of providing for safe working practices

Using safety equipment/systems and considerations to facilitate working safely at heights

Complying with safe wok methods

Practical assessment:

The simulated assessment environments will reflect the real-life working environment where these skills and knowledge would be performed, with all the relevant equipment and resources of that working environment.  Skills must be demonstrated by the student working individually in an environment that provides realistic in-depth, industry-validated scenarios and simulations to assess students’ skills and knowledge.

It’s important that students have knowledge of the content of this course. The assessable practical skills are listed below.

You will be assessed on performing working at heights scenario and task demonstrations for:

Identifying and interpreting work requirements

Identifying and interpreting work procedures and instructions

Accessing, interpreting and applying technical and safety information

Identifying required safety systems including fall protection and associated equipment

Accessing and installing equipment and check it is correct

Conducting checks and inspections on the area and equipment

Assessing hazards and risk associated with working at heights and implement control methods

Safely perform work at heights

Cleaning up work area

Recognition of any prior learning or previous courses  


Upon enrolment, you are given the opportunity to upload your previous certificate and based on that evidence, the course can be modified based on your previous knowledge. There is a currency requirement to be able to demonstrate skills such as working safely at heights.

Credit transfer

You will not be required to repeat any unit of competency in which you have already been assessed as competent, unless a regulatory requirement or license condition (including industry licensing schemes) requires this. Our Credit Transfer process uses evidence to determine if a unit can be transferred in this course. Any application for credit transfer will require that the unit of competency evidence is verified. There is a currency requirement to be able to demonstrate skills such as working safely at heights.

Foundation skills required

Foundation skills are the underpinning communication skills required for participation in the workplace, the community and in adult education and training.

Learning – to learn work safely at heights

Reading – work requirements

Writing – to complete documentation such as reports/risk assessments.

Oral communication – communication with other personnel to make sure it is safe

Numeracy – measuring and evaluating heights

Reasonable adjustment

Reasonable adjustment refers to flexibility in assessment approaches to account for individual learning needs, while still adhering to the assessment requirements of the relevant training package or VET accredited course. Whilst reasonable adjustments can be made in terms of the way in which evidence of performance is gathered, the evidence criteria for making competent/not yet competent decisions should not be altered in any way.

If a student meets essential entry requirements, the RTO must endeavour to make ‘reasonable adjustments’ necessary for them to complete their course work or demonstrate competency. This may include adjusting the physical environment, student learning materials or the manner that a theory test is completed. In most situations, a student with a disability will be able to tell the RTO what he or she needs to be able to study. If necessary, the RTO should also seek advice from disability areas within government departments or organisations that represent or provide services to people with a disability.

Adjustments may include:

Modifying educational premises. For example, making ramps, modifying toilets and ensuring that classes are in rooms accessible to the person with a disability.

Modifying or providing equipment. For example, lowering lab benches, enlarging computer screens, providing specific computer software or an audio loop system.

Changing assessment procedures. For example, allowing for alternative examination methods such as oral exams, or allowing additional time for someone else to write an exam for a person with a disability.

Changing course delivery. For example, providing study notes or research materials in different formats or providing a sign language interpreter for a person who is hearing impaired.

Please note that in some Training Packages, there are mandatory skills that cannot be modified as a reasonable adjustment.

We engage with industry experts  

As part of ongoing improvement activities and industry consultations, Allens Training Pty Ltd consult with industry experts to ensure best practice occurs in resources and realistic assessment tools.

Training considerations from the trainer and assessor

The RTO’s training and assessment strategies and practices, including the amount of training they provide, are consistent with the requirements of training packages courses and enable each student to meet the requirements for each unit of competency or module in which they are enrolled.

RTO responsibilities

The RTO is required to:

a)    Have qualified trainers and assessors to deliver the training and assessment.

b)    Educational and support services to meet the needs of the student cohort/s undertaking the training and assessment.

c)    Learning resources to enable students to meet the requirements for each unit of competency.

d)    Facilities, whether physical or virtual, and equipment to accommodate and support the number of students undertaking the training and assessment.

Monitoring and improvement         

Continuous improvement will occur through ongoing industry consultation, feedback from students, and feedback from clients. Feedback for this training program is collected through:

Employer questionnaire managed by the Allens Training Pty Ltd head office.

Every student is given the opportunity for post course survey and these survey results are available for both the trainer and RTO to view.

Feedback is collected, analysed and actioned. Identified actions are documented.

Related Course Documentation

What should I look for when choosing a training provider?

The Australian Skills Quality Authority (ASQA) has developed a fact sheet to help you to be fully informed about your decision to enrol into a course. This information can be found by clicking here.

A copy of the Student Agreement should be read before enrolling in this course.

What are my rights and responsibilties as a student?

The Australian Skills Quality Authority (ASQA) requires that students be aware of their rights and responsibilities once they have selected their training provider. By enrolling into any of our courses you are deemed to have accepted the terms and conditions outlined in our Student Agreement

All students will be required to show proof of identification at the commencement of the course.

RIIWHS204D Work safely at heights - What skills and knowledge will I get from this course?

Required Skills:

Evidence is required to be collected that demonstrates a candidate’s competency in this unit. Evidence must be relevant to the roles within this sector’s work operations and satisfy all of the requirements of the performance criteria of this unit and include evidence that the candidate:

  • locates and applies relevant documentation, policies and procedures
  • demonstrates consistent timely completion of work at heights that safely, effectively and efficiently meets the required outcomes on a minimum of three (3) separate occasions including:
  • accessing, interpreting and applying technical and safety information for working at heights
  • assessing hazards and risk associated with working at heights and implement control methods
  • selecting wearing and caring for personal protective equipment
  • identifying required safety systems including fall protection and associated equipment
  • checking that fitting, adjusting and anchoring of fall protection and associated equipment is correct
  • performing work safely at heights


Required Knowledge:

The candidate must demonstrate knowledge of the following when working safely at heights:

  • names and functions of equipment, components and materials
  • complying with equipment manufacturer’s instructions and specifications safe shifting and handling of tools and materials
  • adhering to statutory and regulatory authority requirements
  • the nature of work undertaken at heights
  • complying with heights safety systems
  • the processes of providing for safe working practices
  • using safety equipment/systems and considerations to facilitate working safely at heights
  • complying with safe work methods

RIIWHS204D Work safely at heights - How will I be assessed for this course?

The following assessment tasks are required for this course:

  • Theory Questions consisting of multiple choice and short answer questions
  • Simulated Practical Scenarios

RIIWHS204D Work safely at heights - Where can I access a copy of the training package?

You can access a copy of the training package here