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HLTAID008 Manage First Aid Services & Resources

STUDENT INFORMATION

Award issued

HLTAID008 Manage first aid services and resources

It is recommended this unit be renewed every 36 months in line with industry standards. Locate the most current training package at training.gov.au 

Our obligation to you

We are required to provide clear evidence to enable you to decide if this course is suitable for you. This course teaches the skills and knowledge required to establish, maintain and facilitate the provision of appropriate first aid in the workplace, including the skills to provide an emergency first aid response in the event of an emergency.

This unit applies to workers in nominated occupational first aid or management roles

Allens Training Pty Ltd RTO 90909 is responsible for the quality of the training and assessment and will be issuing the statement of attainment for this unit even if the training is provided by an authorised third party.

Choosing a training or education provider

The Australian Skills Quality Authority (ASQA) has developed a fact sheet to allow you to be fully informed about your decision to enroll in a course of study. We recommend reading this information prior to enrolling.  It is available by clicking here.

Are there physical requirements for this course?

It is important to note that there are physical standards which relate to the level of performance required when undertaking accredited training. However there are no physical requirements for this course. The HLTAID competency standards require a level of physical ability to provide resuscitation and respond to an emergency situation where there may be risk to life.

Resources that will be available for this course  

First aid equipment such as:

First aid kit and contents checklist

An incident report form

Relevant state/territory Work Health and Safety First Aid Code of Practice

 

DETERMINING AMOUNT OF TRAINING - TARGET STUDENT AND COURSE DELIVERY OPTIONS

Student cohort (types of students)

Allens Training Pty Ltd is required to determine the amount of training they provide to each student, with regard to the existing skills, knowledge and experience of the student.

This is achieved by identifying the cohort category or the student undertaking the proposed training and also the mode/s of delivery being provided.

Skill levels will vary in relation to the type of student or ‘cohort’.  Allens Training Pty Ltd have identified 2 different types of cohorts as listed below. 

1. Students new to the training

2. Students with previous training and/or experience similar to this course

Initial training and modes of delivery (students new to the training)

Initial training is intended for students who have no prior training or experience. For example job seekers, school leavers, those wanting a change in career etc.

Students attending a course for the first time can complete the course in 2 ways.  Either by undertaking pre-course study - referred to as unsupervised learning, and then attending a trainer led face to face course (mixed mode) or by attending a longer period of training (face to face).

Where the student cohort consists of new entrants or inexperienced workers, we ensure that we give them the opportunity to fully absorb the required knowledge and to develop skills over time in the different contexts they would experience in the workplace.

This may require a longer time-frame than for those students with significant training/industry experience.

Refresher training and modes of delivery (Students with previous training and/or experience)

The shorter refresher course may be appropriate for workers or students experienced in the industry or with previous training.  This might be those who have been in the industry for some time (e.g. well practiced skills), those who have previously completed this course or similar, and those returning for workplace or industry requirements and to refresh their skills etc. 

Meaning the student cohort for a refresher course is comprised of students who have previously attained experience in the required skills/knowledge.

It’s important to identify those students who are confident and are returning for recertification. It’s about recognising their pre-existing knowledge and skills. Therefore, upon enrolment, a refresher student can supply evidence of previous certification and therefore will be given the option of completing optional unsupervised pre-course study to refresh their knowledge and the complete a face to face training session with a trainer (mixed mode or express mode).

Recertification/refresher training is a competency confirmation event that includes training, the purpose of which is to compensate for or prevent deterioration in a previously achieved standard of performance.

Course times



Pre-course study

If there is pre-course study for the course, it is found in the student portal. Students must have access to a computer, phone, tablet etc. with access to the internet to complete the pre-course study online.

What does competency-based training actually mean? 

A competency-based training environment is centered on demonstrated competence against industry-defined standards of performance. Competency-based training is the concept that individuals learn at different rates as well as through different modes and different environments and that the skills and knowledge that a student has acquired previously are able to be formally recognised.

Amount of training and the AQF volume of learning

The AQF Volume of Learning describes how long a student, who does not hold any competencies identified in the qualification, would normally take to develop all of the required skills and knowledge at that qualification level. The amount of training comprises the formal learning activities that are provided to a student to enable them to meet the requirements of each training product and gain the skills and knowledge specified in the relevant training product.


Exceptions for duration of the course

Course durations are reflective of group sizes of between 4 and 15 students. If there are less students in a group, you may find course duration reduced by a maximum of 10%. If a class size exceeds 15 students, it may therefore also be necessary to increase course duration depending on the number of students.

Recognition or any prior learning or previous courses 

Upon enrolment, you are given the opportunity to upload your previous certificate and based on that evidence; the course can be modified based on your previous knowledge. There is a currency requirement to be able to demonstrate skills such as First Aid.

We need to identify any support you require to complete this course 

Upon enrolment, we will give you an opportunity to provide information on your language, literacy and numeracy skills to complete this course. There is also the opportunity to provide details and communicate any special needs or support requirements you may have.  Assistance can be sought from our student support officer at Allens Training Pty Ltd by phoning 1300 559 064.

We provide equitable access to all required educational and support services, so that no student is disadvantaged to be able to enroll into this course regardless of their mode of study or location. Students can organise to meet with their trainer on a one-to-one basis for additional support, plus email and phone contact.

Unique Student Identifier (USI)      

Completing any vocational education course in Australia, it is a requirement for you to obtain and supply a USI. This is obtainable from usi.gov.au if a USI is not supplied and verified with usi.gov.au a certificate cannot be issued to you.

If you are under 18 years of age

It is a requirement that parental/guardian consent is obtained for students under the age of 18 to be able to participate in a course.  The form for this can be found here.

Course fees

This course may be delivered by way of partnership arrangements with your local trainer. The course fee will be paid direct to the trainer (the partner organisation). This course is usually arranged by the employer of a workgroup and the employer can be invoiced for the training. If the employer does not arrange the training, or the employer does not agree to fund the training, training fees must be paid by the individual student direct to the trainer. All partners of Allens Training Pty Ltd will be required to meet minimum resource and facility requirements and course fees are available at the time of enrolment. Course fees will be communicated to you prior to enrolment.

Funding and work placement arrangements       

There is no funding or work placements associated with this course.

Foundation skills required

Foundation skills are the underpinning communication skills required for participation in the workplace, the community and in adult education and training.

Learning – to learn to provide first aid activities in the workplace.

Reading – to administer medication for anaphylaxis or asthma.

Writing – to complete documentation such as reports/risk assessments/first aid stores

Oral communication – discuss first aid procedures in the workplace.

Numeracy – to order stores in the workplace.

 

Reasonable adjustment explained

Reasonable adjustment refers to flexibility in assessment approaches to account for individual learning needs, while still adhering to the assessment requirements of the relevant training package or VET accredited course. Whilst reasonable adjustments can be made in terms of the way in which evidence of performance is gathered, the evidence criteria for making competent/not yet competent decisions should not be altered in any way.

If a student meets essential entry requirements, the RTO must endeavour to make ‘reasonable adjustments’ necessary for them to complete their course work or demonstrate competency. This may include adjusting the physical environment, student learning materials or the manner that a theory test is completed. In most situations, a student with a disability will be able to tell the RTO what he or she needs to be able to study. If necessary, the RTO should also seek advice from disability areas within government departments or organisations that represent or provide services to people with a disability.

Adjustments may include:

Modifying educational premises. For example, making ramps, modifying toilets and ensuring that classes are in rooms accessible to the person with a disability.

Modifying or providing equipment. For example, lowering lab benches, enlarging computer screens, providing specific computer software or an audio loop system.

Changing assessment procedures. For example, allowing for alternative examination methods such as oral exams, or allowing additional time for someone else to write an exam for a person with a disability.

Changing course delivery. For example, providing study notes or research materials in different formats or providing a sign language interpreter for a person who is hearing impaired.

Please note that in some Training Packages, first aid and CPR training for example, there are mandatory skills that cannot be modified as a reasonable adjustment. The student is required to complete 2 minutes of adult CPR on a manikin on the floor. There is no room for reasonable adjustment as it is stated as what is required in the Training Package.

 

ASSESSMENT – THEORY - Multi choice question paper

You will be assessed on:

State/Territory regulations, first aid codes of practice and workplace procedures:

Workplace requirement for first aid provision in line with the relevant state/territory Work Health and Safety requirements

Duty of care in relation to first aid provision

Safe work practices to deal with risks and potential hazards including manual handling, hazardous substances, dangerous goods and chemicals

Infection control and principles and procedures, including use of standard precautions based on incidents

Requirements for currency of skill and knowledge

Legal, workplace or community issues relating to the provision of CPR including:

Awareness of potential need for stress management  techniques and available support following an emergency situation

Consent

Capabilities of emergency management services

Privacy and confidentiality requirements

Importance of debriefing 

 

ASSESSMENT – PRACTICAL

Practical demonstrations

Simulated assessment environments must reflect the real-life working environment where these skills and knowledge would be performed, with all the relevant equipment and resources of that working environment.

Skills must be demonstrated working individually in an environment that provides realistic in-depth, industry-validated scenarios and simulations to assess students’ skills and knowledge.

It’s important that students have knowledge of the content of this course. The assessable practical tasks are listed below, showing what skills will be assessed.

You will be assessed on your demonstrations of:

  • Determining workplace first aid requirements
  • Completing workplace risk assessment/response plan
  • Establishing and maintaining workplace first aid facilities
  • Maintaining workplace first aid records
  • Reviewing the provision of the first aid in the workplace

 

Student written agreement

If you are completing this course, please download the student agreement to ensure that you are aware of your rights and obligations.  You can access the student written agreement by clicking here.

Course requirements          

There are no prerequisite, entry, work-placement, licensing or certification requirements for this course.

Course locations and contact details for your course   

The course can be located at trainingdesk.com.au and the partners contact details are also located in their booking portal.

We engage with industry experts  

As part of ongoing improvement activities and industry consultations, Allens Training Pty Ltd consult with industry experts to ensure best practice occurs in resources and realistic assessment tools.

Training considerations from the trainer and assessor

The RTO’s training and assessment strategies and practices, including the amount of training they provide, are consistent with the requirements of training packages courses and enable each student to meet the requirements for each unit of competency or module in which they are enrolled.

RTO responsibilities           

The RTO is required to:

Have qualified trainers and assessors to deliver the training and assessment.

Educational and support services to meet the needs of the student cohort/s undertaking the training and assessment.

Learning resources to enable students to meet the requirements for each unit of competency.

Facilities, whether physical or virtual, and equipment to accommodate and support the number of students undertaking the training and assessment.

Monitoring and improvement        

Continuous improvement will occur through ongoing industry consultation, feedback from students, and feedback from clients. Feedback for this training program is collected through:

Employer questionnaire managed by the Allens Training Pty Ltd head office.

Every student is given the opportunity for post course survey and these survey results are available for both the trainer and RTO to view.

Feedback is collected, analysed and actioned. Identified actions are documented.


Responsible parties and contact details

Compliance manager – Tracy Fry – tracy@allenstraining.com.au

  

Related Course Documentation

What should I look for when choosing a training provider?

The Australian Skills and Qualifications Authority (ASQA) has developed a fact sheet to help you to be fully informed about your decision to enrol into a course. This information can be found by clicking here

A copy of the Student Agreement should be read before enrolling in this course.

What are my rights and responsibilties as a student?

The Australian Skills and Qualification Authority (ASQA) requires that students be aware of their rights and responsibilities once they have selected their training provider. By enrolling into any of our courses you are deemed to have accepted the terms and conditions outlined in our Student Agreement 

All students will be required to show proof of identification at the commencement of the course.

HLTAID008 Manage first aid services and resources - What skills and knowledge will I get from this course?

 You will be able to demonstrate

  • you have conducted a workplace risk assessment 
  • developed a first aid response plan including strategies for management of incidents 
  • used a first aid checklist to service a workplace first aid kit for supplies’ replacement and equipment maintenance 
  • maintained first aid equipment and resources according to manufacturer’s instructions 
  • used and maintained documentation required by the workplace and regulatory authorities. 
 

You will have knowledge of state/territory regulations, first aid codes of practice and workplace procedures including: 

  • workplace requirements for first aid provision in line with the relevant state/territory 
 
Work Health and Safety requirements 
  • duty of care in relation to first aid provision 
  • safe work practices to deal with risks and potential hazards including manual handling, hazardous substances, dangerous goods and chemicals 
  • infection control principles and procedures, including use of standard precautions based on incident 
  • requirements for currency of skill and knowledge 
  • legal, workplace or community issues relating to the provision of CPR including: 
  • awareness of potential need for stress-management techniques and available support following an emergency situation 
  • consent 
  • capabilities of emergency management services 
  • privacy and confidentiality requirements 
  • importance of debriefing. 
 

HLTAID008 Manage first aid services and resources - How will I be assessed for this course?

The following assessment tasks are required for this course:

  • Theory Questions consisting of multiple choice and short answer questions
  • Performance Tasks

HLTAID008 Manage first aid services and resources - Where can I access a copy of the training package?

 You can access of copy of the training package here

How can I contact my trainer?

You can contact a trainer in your area for this course in our First Aid Trainer Directory.

What are the Language, Literacy and Numeracy requirements for this course?

 In order to meet competency for this unit, you will be required to meet the LLN requirements of the Training Package. You can find more information regarding our LLN support services here