Student Services & Support

Language Literacy and Numeracy

Language, literacy and numeracy skills are critical to almost all areas of work. This is particularly true in many vocations where language, literacy and numeracy skills influence the performance of workplace tasks such as measuring, weighing and comprehending written work instructions

To support this approach Allens Training Pty Ltd will:

  • Assess a student’s language, literacy and numeracy skills during their enrolment to ensure they have adequate skills to complete the training. This may be in the form of a self-assessment;
  • Support students during their study with training and assessment materials and strategies that are easily understood and suitable to the level of the workplace skills being delivered;
  • Provide clear information to students about the details of the language, literacy and numeracy assistance available. Allens Training generally recommend the LLN training courses provided by TAFE. These institutes have specialist teachers to support the student’s development.
  • Refer students to external language, literacy and numeracy support services that are beyond the support available within Allens Training and where this level of support is assessed as necessary; and
  • Negotiate an extension of time to complete training programs if necessary

All delivery, assessment and instruction are carried out in English unless otherwise stated.  There may be the opportunity available for you for ‘reasonable adjustment’ concerning the assessment process, depending on the level of support you require. This will be determined at the enrolment process. 

Reasonable Adjustment

Reasonable adjustment refers to flexibility in assessment approaches to account for individual learning needs, while still adhering to the assessment requirements of the relevant training package or VET accredited course. Whilst reasonable adjustments can be made in terms of the way in which evidence of performance is gathered, the evidence criteria for making competent/not yet competent decisions should not be altered in any way. 

If a student meets essential entry requirements, the RTO must endeavour to make ‘reasonable adjustments’ necessary for them to complete their course work or demonstrate competency.  This may include adjusting the physical environment, student learning materials or the manner that a theory test is completed.

In most situations, a student with a disability will be able to tell the RTO what he or she needs to be able to study. If necessary, the RTO should also seek advice from disability areas within government departments or organisations that represent or provide services to people with a disability.

Adjustments may include:

  • Modifying educational premises. For example, making ramps, modifying toilets and ensuring that classes are in rooms accessible to the person with a disability.
  • Modifying or providing equipment. For example, lowering lab benches, enlarging computer screens, providing specific computer software or an audio loop system.
  • Changing assessment procedures. For example, allowing for alternative examination methods such as oral exams, or allowing additional time for someone else to write an exam for a person with a disability.
  • Changing course delivery. For example, providing study notes or research materials in different formats or providing a sign language interpreter for a deaf person.

Please note that in some Training Packages, first aid training for example, there are mandatory skills that cannot be modified as a reasonable adjustment. The student is required to complete 2 minutes of adult CPR on a manikin on the floor. There is no room for reasonable adjustment as it is stated what is required in the Training Package.