RTO Information
Australia’s #1 Trusted RTO #90909
Providing over 20 years of Quality Training & Assessment
With a growing team of over 40 professionals. Allens Training has experienced significant growth from humble beginnings. Our growth has come from old-school personal values of integrity, honesty and consistently delivering and improving our training and services, to meet the growing demands of our stakeholders, including students, trainers, and Partners.
General Managers
Ferne Robinson - GM Regulatory Compliance
Glenn Smith - GM Operations
Lianna Odgers - GM Business Services
Mardi Abernethy - Executive Support
All General Managers meet the current Fit and Proper Person requirements including a current Police and Working with Children Check and are responsible for making decisions on behalf of the RTO.
Client Services
D.De Vere - Client Services Manager
A.Cashat - Training Administration
M.Fraser - Training Advisor
D.Sharry - Training Coordinator
N.Lambert - Training Advisor/Client Bookings
C.McAlister - Trainer & Assessor
A.Patrick - Assistant Training Advisor
K. Taylor- Training Advisor
M.White - Training Advisor/Client Support
Compliance
A.Dukas - Course Compliance Manager
D.OBrien - 3rd Party Compliance Supervisor
G.Foster - 3rd Party Compliance Officer
M.Green - Course Administration Officer
J.Hytch - Course Administration
C.Storer - 3rd Party Compliance Officer
S.Conforti - Administration Regulated Courses
Course Development
T.Burkett - Course Development Officer
G.Lambert- Course Development Administration
J.Harman - Administration Assistant
S.Henderson - Course Development Online Courses
S.Robinson Course Development Officer
M.Seidel - Senior Course Development Officer
Z.Norris - Course Development Officer
Directors/Owners
Jim Allen - CEO
Helen Allen - Director
The Directors/Owners meet the current Fit and Proper Person requirements including a current Police and Working with Children Check and are responsible for the senior executive decisions made on behalf of the RTO.
As a Registered Training Organisation we must comply with relevant standards and regulations and after more than 20 years in this industry, we have a strong track record of doing so. We also have a strong compliance and audit history with ASQA.
This is how our business has kept forging forward and growing stronger, where others may have failed.
Our rigorous internal processes ensure compliance with ASQA guidelines and standards for our business policy, procedures, courses and resources, which ensures our partner businesses are compliant and of high quality.
When you partner with us your business is secure in a highly regulated climate. Our commitment to ensuring compliance with regulations and standards is unmatched. We continuously look for ways to improve our student's learning and training experiences.
Being partnered with Allens Training is a recognised stamp of quality!
Partner Services Team
R.Allen - Partner Development Manager
B.Allen - Partner Development Manager
B.Marsh - Business Development Officer
Partner Support
B.Bryant - Partner Support Officer
K.Collins - Partner Support Team Leader
E.McCann - Partner Support Officer
E.Marsden-Gurr - Partner Support Officer
Partner Communications
G.Howard - Partner Comms & Administration Manager
T.Leeson - Partner Communications Officer
Partner Administration
C. Doyle - Partner Administration Officer
M Holt - Partner Administration Officer
J.McTainsh - Partner Administration Supervisor
L. O’Connor - Partner Administration Officer
Accounts/ Human Resources
H.Hura - Administration Accounts Payable/ HR
J.Marshall - Accounts Coordinator
L. Waggoner - Administration Assistant
Allens Training Pty Ltd is an Australian Registered Training Organisation (RTO 90909) with National Support Offices in Goulburn NSW, Noosa and Birtinya on the Sunshine Coast QLD. Additionally, we have partners and trainers delivering our nationally recognised courses and qualifications right across Australia.
As a Registered Training Organisation (RTO) we must comply with relevant standards and regulations and certainly have a strong track record of doing so. We adhere strictly to the requirements and guidelines of Australian Skills Quality Authority (ASQA) and the Standards for Registered Training Organisations (RTOs) 2015. Which has kept us forging forward and growing stronger. Our rigorous internal processes ensure compliance with ASQA guidelines and standards for our business policy, procedures, courses and resources, which in turn ensures our training partner businesses are compliant and of high quality. As an RTO we will also act in your best interests and meet the Standards for National VET Regulator (NVR) Registered Training Organisations.
You can view our current RTO registration and status by viewing this document.
The Australian Skills Quality Authority (ASQA) provides more information for a student regarding the considerations when looking for a training provider.
Allens Training are committed to maintaining a strong and transparent set of business processes and RTO policies across all aspects of the organisation. As a Registered Training Organisation (RTO #90909), Allens Training is regulated by the Australian Skills Quality Authority (ASQA).
Our RTO policies and procedures have been developed in conjunction with the Standards for Registered Training Organisations and other legislative requirements to ensure all students, third parties, or business partners who engage with us are assured of receiving quality services.
Environmental Management System
Quality Assurance Management System
Appeals
Certificate and Training Records Release
Certificate Verification
Complaints
Continuous Improvement
Credit Transfer
Fit and Proper Persons
Industry Consultation and Engagement
Learning Resources Equipment and Facilities
Privacy Policy
Reasonable Adjustment
Recognition of Prior Learning
Scope of Registration
Student Enrolment
Student Support
Transition from Superseded Training Products
Trainer Competency
Trainer PD & Currency
Training and Assessment Strategies and Practices
Retention of Student Assessment
USI Requirement
Validation
Working with Children Requirements
Zero Tolerance